Notes
Slide Show
Outline
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Information from Greg Bennett’s Training Program
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How Many People Here Suffer From Occasional Bouts of Call
Reluctance?
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Our Main Challenge: Call Reluctance
  • Call Reluctance is deadly because:
  • We don’t like to admit it and…
  • We don’t encourage salespeople to talk about it…
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"What We Say"
  • What We Say:


    • “I have too many customer service issues to deal with – no time to prospect”


    •  “As soon as I finish these two proposals I will make a few cold calls”


    •  “I am an account executive, not a telemarketer”
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How To Deal With Call Reluctance